Legal

Privacy Policy

We are committed to protecting your personal information and your right to privacy. Please read this policy carefully.

Last Updated: January 01, 2025

Introduction

Welcome to IT Genius ("Company", "we", "our", "us"). We operate the website itgenius.com.bd and provide IT solutions, web development, mobile apps, and related digital services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of personal information:

  • Personal Identification: Name, email address, phone number, company name
  • Contact Information: Mailing address, billing address
  • Technical Data: IP address, browser type, operating system, referring URLs
  • Usage Data: Pages visited, time spent, clicks, and interactions on our website
  • Communication Data: Messages, inquiries, and feedback you send us
  • Payment Information: Billing details (processed securely through third-party providers)

How We Use Your Information

We use the collected information for the following purposes:

  • To provide, operate, and maintain our services
  • To process transactions and send related information
  • To respond to inquiries and provide customer support
  • To send promotional communications (with your consent)
  • To improve our website, products, and services
  • To analyze usage patterns and optimize user experience
  • To comply with legal obligations and prevent fraud

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share data with:

  • Service Providers: Trusted third-party companies that assist in our operations (hosting, payment processing, analytics)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: Any other sharing with your explicit permission

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure and firewalls
  • Regular security audits and updates
  • Limited employee access on a need-to-know basis

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze traffic, and improve our services. You can control cookie settings through your browser. For more details, please read our Cookie Policy.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Objection: Object to the processing of your data for certain purposes
  • Portability: Request transfer of your data in a machine-readable format
  • Withdraw Consent: Withdraw previously given consent at any time

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Questions About This Policy?

If you have any questions or concerns, please contact us at:
info.itgeniusbd@gmail.com  |  +880 1739-144141